Support and RMA form
Ask us if the configuration is unclear or if communication is not possible.
You can use this form to send a support or RMA request to the Helvatron team.
Requests sent to us in this way will be answered with the highest priority, if possible within 48 hours.
Defect on receipt (DOA)
Please send us the defective device together with the packaging, an exact description of the error and a copy of the sales receipt.
Helvatron AG
Jöchlerweg 2
CH-6340 Baar, Schweiz
Telefon: +41 (0)41 541 10 00