Support and RMA form

    Basic information

    *Required fields

    Your Message

    Ask us if the configuration is unclear or if communication is not possible.

    You can use this form to send a support or RMA request to the Helvatron team.
    Requests sent to us in this way will be answered with the highest priority, if possible within 48 hours.

    Defect on receipt (DOA)

    Please send us the defective device together with the packaging, an exact description of the error and a copy of the sales receipt.

    Helvatron AG
    Jöchlerweg 2
    CH-6340 Baar, Schweiz
    Telefon: +41 (0)41 541 10 00